Privacy Policy | Clue Chronicles | Mystic Valley Press

Privacy Policy

Last Updated: August 14, 2025

1. Introduction

Mystic Valley Press ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Clue Chronicles subscription service.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Purchase a subscription
  • Sign up for our newsletter
  • Contact our customer support
  • Participate in promotions or surveys

This information may include:

  • Name
  • Email address
  • Billing address
  • Payment information (processed securely through our payment processors)
  • Phone number (optional)

2.2 Automatically Collected Information

When you access our Service, we may automatically collect certain information, including:

  • Device information (type of device, operating system, browser type)
  • IP address
  • Usage data (pages visited, time spent on pages)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting services)
  • Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Mystic Valley Press
Email: [email protected]